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No more Investigation discovery!?

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No more Investigation discovery!?

I’ve been with Comcast for years. I just switched my package and my Investigation Discovery, which is all I watch, got an error message. After Comcast pushing out updates, fixes, etc...they sent out a tech. Who created a drop line. When I called back saying now it needs a subscription, “that’s impossible”, we removed that completely from all packages. That is horrendous service, from cable which is becoming more and more a thing of the past. I only watch ID and Netflix.
I’ll be looking for new companies all together, and no, I won’t be forced to pay the cancellation fee...as in no time of the switch, the updates/troubleshooting or the tech support was thus mentioned, despite that being the ONLY channel I was asking about.
Expert

Re: No more Investigation discovery!?


@Hatchem wrote:
I’ve been with Comcast for years. I just switched my package and my Investigation Discovery, which is all I watch, got an error message. After Comcast pushing out updates, fixes, etc...they sent out a tech. Who created a drop line. When I called back saying now it needs a subscription, “that’s impossible”, we removed that completely from all packages. That is horrendous service, from cable which is becoming more and more a thing of the past. I only watch ID and Netflix.
I’ll be looking for new companies all together, and no, I won’t be forced to pay the cancellation fee...as in no time of the switch, the updates/troubleshooting or the tech support was thus mentioned, despite that being the ONLY channel I was asking about.

ID was removed a long time ago.  Customers were grandfathered in to the channel until their plan expired and they renewed or updated, at which point the channel was removed.

 

If you're in a contract and you cancel you will pay an early termination fee.


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Frequent Visitor

Re: No more Investigation discovery!?

 

You can still get "some" ID chanels via PlutoTv.

 

Go to:  Apps>Video>PlutoTv>On Demand>ID Discovery

 

Some of the shows are listed and can be viewed there.