Greg555555's profile

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Thursday, October 3rd, 2019 5:00 PM

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NHL center ice not in HD, October 2019

I ordered my subscription to Center Ice this year (moving away from NHL.tv last year).  I start my game this evening and almost all of the channels are standard definition.  

 

Why are all games not in HD?

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Accepted Solution

Gold Problem Solver

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25.9K Messages

6 years ago

If you have the X1 platform use the voice remote and say "find me nhl center ice beta " . If you don’t have the X1 platform, update your equipment

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6 years ago

NHL center ice beta isn’t tuning into games. I tried tuning into a game and nothing shows but a screen with 3 dots (loading) and after 30 seconds an error message of “sorry we’re having trouble” code XRE-03090.
Is this an issue with NHL Center Ice or Comcast? Please advise. Thanks.

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5 Messages

6 years ago

I just got off chat with a Comcast rep before I saw the above post. I tried saying "find me NHL Center Ice beta" and it worked! Thank goodness!

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6 years ago

Thanks for sharing this!! I watched a whole period in Standard... why is it so hard to find all the games in HD?
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