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NFL Thursday Night Football in 4k

New Poster

NFL Thursday Night Football in 4k

How do you access the Thursday Night Football games on Fox in 4K on Xfinity?

Diamond Problem Solver

Re: NFL Thursday Night Football in 4k

Not through a Comcast linear channel
https://www.xfinity.com/support/articles/uhd-4k-faqs

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New Poster

Re: NFL Thursday Night Football in 4k

Per the Verge if you have one of the 4K comcast boxes. 

 

"with an X1 box: say “4K” into your Voice Remote, go to Sports, and select NFL on the guide, or go to the X1 Sports app and open the NFL tab"

 

https://www.theverge.com/2019/9/26/20884246/nfl-4k-hdr-broadcast-first-ever-fox-sports-thursday-nigh...

Problem Solver

Re: NFL Thursday Night Football in 4k

It's usually on the sports guide 

 

there's a link to the 4k stream.

 

as it's not a channel but a stream.

 

thats how I been watching College football in 4k. all season long.

New Poster

Re: NFL Thursday Night Football in 4k

I dont see the stream in the guide? It was there a few days ago now it's gone.
Regular Visitor

Re: NFL Thursday Night Football in 4k

Same here. Where is the 4K feed? It’s not listed anywhere.  I also don’t see it listed on the page for upcoming 4K game on their website anymore. 😡

Frequent Visitor

Re: NFL Thursday Night Football in 4k

Did you find the stream? I can’t find it. I think I’ve said “4K “ into my remote 200 times and nothing. Why are they making it hard to find unless they are not streaming it. 

New Poster

Re: NFL Thursday Night Football in 4k

Had it on the 4K section yesterday. Gone today. Anyone else surprised xfinity messed this up?
New Poster

Re: NFL Thursday Night Football in 4k

Yeah I'm not seeing this either. No 4k stream, not even a sports option in the 4K section
Regular Visitor

Re: NFL Thursday Night Football in 4k

It was on the 4K programming list a couple days ago and now it’s gone.

Watching on the Fox Sports app on Apple TV. Great picture but lousy sound.
Regular Visitor

Re: NFL Thursday Night Football in 4k

This is complete 🤬. 5 TNF games were on that Xfinity 4K website a few days ago and now gone and can’t get to feed. If you have Apple TV 4K you can use Fox Sports app. It’s gorgeous. Xfinity dropping the 🏈 big time, no bueno!
New Poster

Re: NFL Thursday Night Football in 4k

I chatted with a rep via fb messenger and was told the stream was canceled. Not sure if that's an Xfinity only situation or not. Anyone know a Direct or Verizon customer that's watching it in 4k?
New Poster

Re: NFL Thursday Night Football in 4k

The short answer to how do you access the Packers - Eagles game in 4K on Xfinity:

You Don't!!!!

Without so much as a notice on the TV when you search for it last night, Xfinity at the last minute dropped out of offering the game in 4k. No explaination. This is from "The Verge" (a pretty good tech source) "Comcast pulled the 4K HDR feed from its cable lineup at the last minute for unspecified reasons."

I guess Comcast just decided to take another dump on their customers. 

New Poster

Re: NFL Thursday Night Football in 4k

Still no word on this? This on top of not being able to stream redzone and nba tv on the go, Xfinity is getting on my nerves.
New Poster

Re: NFL Thursday Night Football in 4k

Seriously. Would be nice to at least get an explanation why Comcast pulled the 4K feed...
Frequent Visitor

Re: NFL Thursday Night Football in 4k

It cost them money

New Poster

Re: NFL Thursday Night Football in 4k

What's going on with the Thursday night football in 4k
Regular Visitor

Re: NFL Thursday Night Football in 4k

doubt they will do any 4k this season. What a let down! For what they charge their customers, they should be able to deliver since they did for World Cup!

Expert

Re: NFL Thursday Night Football in 4k

I would recommend contacting FOX.

 

They are the ones using new equipment for 4K and HDR. Since it is new they may be having problems doing HDR (1080p) or 4K sent IPV.


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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Diamond Problem Solver

Re: NFL Thursday Night Football in 4k

I think the problem was Fox’s football was not really 4K. For insight
https://www.theverge.com/2019/9/20/20876140/fox-sports-broadcast-thursday-night-football-games-4k-up...

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!