Contributor
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51 Messages
NFL RED ZONE
I tried adding RED ZONE on the web site. It said to call a 877 number.
The 877 number said they were closed and to chat online.
The chat online said no agents were available.
Why do you not have a way to add a package online?
This is pathetic.
Accepted Solution
Davenlr
Contributor
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51 Messages
5 years ago
Found out. Apparently, since I have a Tivo with cablecard instead of their $15 X1 box, and use their Roku app for IP only channels included in my package, their computer will not let them add the sports and entertainment package to my account unless I pay for an unneeded X1 box too, even though I could have watched it fine on the Roku app.
So, no NFL Red Zone for me.
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rhpot1991
New Poster
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1 Message
5 years ago
Same issue for me, I have to get a X1 box to see if it will show up on my CableCard tuner. Silly.
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Davenlr
Contributor
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51 Messages
5 years ago
Good luck. I tried X1, and the box ran so hot I had to buy a laptop cooler for it, and it still burned out after 6 months...hence my using Tivo. I solved my issue. I switched to AT&T Fiber internet and DirecTv with Sunday Ticket for $30 less a month. I wasnt in the mood to play.
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