tbill1's profile

Contributor

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673 Messages

Tuesday, January 21st, 2020 5:00 AM

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NBC and Fox problems

Woke up to NBC-188 and FOX-190 messed up (picture breaking up) in the Chicago area.  Anyone else have this problem?

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Gold Problem Solver

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2.2K Messages

5 years ago

ChicagoComcast Jan21.jpg

Gold Problem Solver

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25.9K Messages

5 years ago

Channels come in on different frequencies. Something is impeding the frequency (it’s) of those channels. Weather can be a factor but check your cables are in good repair, remove any extra splitters and possibly have a tech out if it continues.

Contributor

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673 Messages

5 years ago

Turned out there were many calls of the same problem in my area, although it wasn't listed as an outage on the app.  It was fixed in a couple of hours.

Gold Problem Solver

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25.9K Messages

5 years ago

Individual channel issues like that aren’t considered outages, just service issues.
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