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Msnbc keeps going down

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Regular Visitor

Msnbc keeps going down

At least twice a week, I switch on msnbc and just see a black screen with the loading dots. All other stations are fine. I have to restart my box to get it back. This is the only channel which presents this issue. My cables are fine and all other channels work perfectly. Something on Comcast's end has to be the problem as other people have also had this issue. Surprising since it is a Comcast owned station.

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Diamond Problem Solver

Re: Msnbc keeps going down

It’s a low frequency channel, susceptible to interference. Channels come in on different frequencies, that’s why it’s possible for one channel not to work properly. Anything from tap to cable box could be the cause. Check your cables are tight and in good repair, remove any unnecessary splitters and possibly have a tech out to troubleshoot further

I am a Retired Official Comcast Employee
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