MSNBC has been gone all day today! The sound and picture are "scrambled"--I can't see or hear anything properly. No other channel seems to be affected--only MSNBC. I've reset my cable box and restarted my entire system 2 or 3 times.
The Xfinity online help tools are absolute garbage and the phone service is nonexistent. There was a time when someone at Xfinity would just remote into my set and see the problem and fix it. That service seems to be gone now.