Today 9/4/2020 checking my September billing statement I will be losing all StarzEncore channels and also MoviePlex on Oct 27,2020. Having the digital preferred package I have been recieiving these channels since the onset of my "contract" over 1 & 1/2 yrs. (I am a 20 yr Comcast customer) Will there be any compensation from Comcast since this is NOT the "contract" I had agreed to sign besides providing inferior Streampix channels, of course NOT, unless I sign a subscrption to recieve Strarz (of course price NOT listed on the bill).
Since TCM was my favorite channel I also had to sign up for the Sports and Entertainment package another jab by Comcast.
Anyone else feel this is a common unethical and deceitful way of Comcast business practices.
This is the note on my bill:
The Starz/Encore drops were supposed to happen several months ago. That is when Epix and Screenpix were added as replacements. So you have actually had several extra channels.
I know the Starz/Encore drop was to happen months ago and I posted my displeasure about it then on this forum.
But when I agreed to this "contract" I have, it included the Starz/Encore package at no charge so I don't consider this as an "extra" . I can not recieve EPIX the channel says I have to subscribe of course for a fee, so how is that an "extra". I have received the ScreenPix package since the announcment change but I already stated my opinion the quality of that package. I realize per the contract Comcast can change and alter basically anything at least involving programming without any form of compensation to frustrated customers.
Just considering the movie channels I have lost (not even talking about the issues with WE, WGN, ID. etc..) since my "contract" were MGM, Retro, soon MoviePlex and all Starz/Encore packges. And I now have to pay a fee to recieve TCM. Not what I would call a fair treatment by Comcast.
My post was asking the other customers on this forum if they felt as betrayed as I that a powerful company with millions of customers that could have chosen to take a leadership role, ethically or at least reasonable customer understanding/compassion, but instead opted for the most financial gain regardless of the consquences to the customers.
Yes, I am right there with you...this is really upsetting (but not surprising at all). And I am tired of hearing the reply "it is not Comcast who makes these decisions". So if Comcast doesn't make channel decisions based on customer wants, etc. what good is Comcast? How does Comcast justify increasing people's bills but removing certain channels to a "higher tier"??? I've been a customer since they were Jones Intercable, but loyalty doesn't count anymore. Charge for a remote?? My voice remote stopped working, picture freezes, pixels act up on certain channels--but I will refuse to go my local store to change the box (again).
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