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King 5

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King 5

Why is King 5 not coming through any more on cable?  All other channels are fine but King 5 is pixelated and sound cuts out.  This started yesterday, 1/5 and we have done 2 system refreshes and several box restarts and is still doing same thing.

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Diamond Problem Solver

Re: King 5

Channels come in on different frequencies, something is impeding that channel’s frequency. Check to make sure cables are tight and in good repair, remove any extra splitters and possibly have a tech out to troubleshoot further. Box resets don’t generally fix it

I am a Retired Official Comcast Employee
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