Sutley's profile

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4 Messages

Sunday, April 19th, 2020 4:00 PM

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ID channel

We recently changed our plan and we were informed that we would lose the ID channel. However, we soon realized how much we watched it. I saw approximately 40,000 inquiries to this same question, why don't you offer it anymore?  We'd be happy to pay a reasonable amount per month to have it made available again. Are there any plans to make it available again?  I would think 40,000 inquiries should be enough to do this. Thank you. 

Susan Utley

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Gold Problem Solver

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25.9K Messages

5 years ago

Where do you see 40, 000? Comcast doesn’t announce anything until a deal in the future is ever made. Presently, you have it until you make an account change (like you were told).

New Poster

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4 Messages

5 years ago

I searched ID channel in the Community Forum search bar. It states 40,000 hits. At second look, it may count every time ID or channel is used. However, there are still quite alot of inquiries regarding this channel. In my humble opinion, it's worth Xfinity checking out and letting us know why instead of you aren't providing it any longer. Thank you. Long time Comcast customer!

Gold Problem Solver

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25.9K Messages

5 years ago

The search isn’t a reliable source. If you just use ID, it searches not only for the ID channel, but caller ID, or words with “id” in them. For Comcast, removing that channel was a business decision made a long time ago.

New Poster

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4 Messages

5 years ago

Yes, that's pretty much what I replied.  Thanks, but the question still wasn't answered. 

Gold Problem Solver

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25.9K Messages

5 years ago

Sure it was, there’s no announced plans for it to return.

New Poster

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4 Messages

5 years ago

Now it is

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