Community Forum

Help me cancel Starz

Highlighted
New Poster

Help me cancel Starz

Hello, I started a free trial of Starz and now I'd like to cancel before I'm charged tomorrow. It says I can cancel from my remote - not true. It says I can cancel online - not true. And customer service is closed on Sunday...can you please help? Thank you.

Highlighted
Problem Solver

Re: Help me cancel Starz


@SusieTK wrote:

Hello, I started a free trial of Starz and now I'd like to cancel before I'm charged tomorrow. It says I can cancel from my remote - not true. It says I can cancel online - not true. And customer service is closed on Sunday...can you please help? Thank you.


Can you put a 'temporary pause' on the credit card you used for the free trial, until you get it resolved?

Joe V
(not a Comcast employee, just another paying customer)
Highlighted
Regular Visitor

Re: Help me cancel Starz

I'm in the same boat. Were you able to cancel and if so, how?