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Oversight
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Monday, April 27th, 2020 1:00 AM

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HBO Go & Sony

I can access HBO Go on my Amazon fire stick, my phone, my tablet, my laptops, my Xbox, so why can't I access it on my 2020 Sony television? When I try to activate, I follow the prompts, enter the code, select Xfinity and consistently get a screen that says your device is not supported. Why is this the case when I can access the service through many other means?

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4 years ago

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Expert

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30.4K Messages

4 years ago

@Oversight wrote:
I can access HBO Go on my Amazon fire stick, my phone, my tablet, my laptops, my Xbox, so why can't I access it on my 2020 Sony television? When I try to activate, I follow the prompts, enter the code, select Xfinity and consistently get a screen that says your device is not supported. Why is this the case when I can access the service through many other means?

Apparently your TV is not supported.  It would be something to ask of Sony.

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