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Epix not included in any packages?

tanderson92
Frequent Visitor

Epix not included in any packages?

I'm starting a new thread because the old threads I found are closed, and I can't reply. From https://www.xfinity.com/support/articles/epix-on-xfinity and this forum, I found that Epix was supposed to replace Starz in my Preferred package. However, https://www.xfinity.com/learn/channel-lineup doesn't show Epix in *any* package available for my address, not even Premier.

 

Is it really true that 9 months after the switch Xfinity's website really doesn't show what's actually included in the packages? If so, How can I view the true channel lineups of the various packages so that I can decide if it's worth it to upgrade? I found the page where I can add it for $5.99/month, but why would I do that when Xfinity said it would be included in the package?

 

I asked this in online chat and the rep didn't address the issue that Epix shows in no packages.

andyross
Silver Problem Solver

Re: Epix not included in any packages?

I do get Epix included with my Preferred, but it's an acient "grandfathered" Preferred. I assume if I made any changes to any of my services, it would disappear.