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ESPNU is supposed to be part of the $10/mo pack we bought - Sports entertainment

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ESPNU is supposed to be part of the $10/mo pack we bought - Sports entertainment

But it errors with "need a subscription". and guy on phone says "I don't see it listed". even though sales person told us it was and xfinity website says it is: 

 

Official Employee Digital Care

Re: ESPNU is supposed to be part of the $10/mo pack we bought - Sports entertainment

Hi @scottfg

Thanks for posting to the Xfinity Forums! I HAVE to have ESPN in order to keep up with my sports so I can understand why you'd want to make sure it's included in your package. I'd like to review your account to help get this resolved. Please send a private message including the full name as it appears on the account and your full name if different? To send a Private Message, please click "Comcast_Support” and click “send a message".


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