gskline's profile

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Tuesday, December 10th, 2019 2:00 PM

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Dwindling channel selection with increased prices.

Is anyone else upset with the fact that channels keep disappearing from our selection? First it was Cinemax, and Comcast customer service claimed that the HITZ network was a like for like replacement (ridiculous). Then TCM disappeared, and is only available with the sports package (what's the logic behind that?). Now Reelz, Indie plex and multiple STARZ channels have gone missing. Customer Service actually tried to make me feel bad about missing the announcement, claiming that it's not their fault I wasn't aware of the changes. I explained what autopay is, but got no sympathy from their rep, of course. It would be different if they lowered the charges when they removed items, but they seem perfectly happy to continue to charge the same (or more) for less.

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