I know I'm not the only one, but I'm still pretty upset about this situation. A rep assured me that I'd keep my channel lineup if I upgraded my package for a cheaper price. Ended up losing multiple channels including Investigation Discovery, which was the channel I watched most. Apparenlty Xfinity/Comcast decided not to renew with Discovery, so there's no way to get my channels back. Now I'm stuck with this ridiculously priced package and I don't use. I've been looking for alternative services. It's too easy to tell the truth, but the rep was obviously only worried about a sale and not the customer.
I agree. I have an old plan that costs more, but I leave it alone and do not try to negotiate . Most channels people are complaining about losing, I still get, including Investigation Discovery, WE, WGN, TV Land, and others. I did lose TCM but was forewarned on that one.