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Don't Upgrade Services if you like your TV Lineup

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Don't Upgrade Services if you like your TV Lineup

I know I'm not the only one, but I'm still pretty upset about this situation.  A rep assured me that I'd keep my channel lineup if I upgraded my package for a cheaper price.  Ended up losing multiple channels including Investigation Discovery, which was the channel I watched most.  Apparenlty Xfinity/Comcast decided not to renew with Discovery, so there's no way to get my channels back.  Now I'm stuck with this ridiculously priced package and I don't use.  I've been looking for alternative services.  It's too easy to tell the truth, but the rep was obviously only worried about a sale and not the customer. 

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Re: Don't Upgrade Services if you like your TV Lineup

I agree. I have an old plan that costs more, but I leave it alone and do not try to negotiate . Most channels people are complaining about losing, I still get, including Investigation Discovery, WE, WGN, TV Land, and others. I did lose TCM but was forewarned on that one.