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BEWARE !! ID CHANNEL AND WETV WATCHERS

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New Poster

Re: BEWARE !! ID CHANNEL AND WETV WATCHERS

I live in Delaware, too. And this happened to me last month when I changed my package (2 year promotional period ended). There’s no way to switch back.
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Regular Visitor

Re: BEWARE !! ID CHANNEL AND WETV WATCHERS

Happened to me as well. I emphasized that my channels was not to be touched just repackaged my internet as I was paying extra for speed that was now included in a new package. Instead they took away all my premium channels as well as loosing WeTV. I was so passed. Phone support was such a waste of my time. Finally chat was able to rework some of my channels. She said that they are trying to renegotiate getting back WeTv within the package
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New Poster

Re: BEWARE !! ID CHANNEL AND WETV WATCHERS

WE TV is finally added back! Yayyyy! I changed packages back in November, the Rep informed me the change would result in channel loss. Which was a bummer but that high price I was paying had to go. But as of today 3/26/20, it's back in rotation!!
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New Poster

Re: BEWARE !! ID CHANNEL AND WETV WATCHERS

We got tired of playing such a high bill so we downgraded last week, not knowing my mom’s favorite channel, The ID Channel would disappear and she can’t get it back. We also watch a show on WE TV which disappeared but my mom checked yesterday and WE TV was back! ID has an app but it’s useless without a cable subscription.
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New Poster

Re: BEWARE !! ID CHANNEL AND WETV WATCHERS

I was told by a representative that the ID channel is now only offered in TV only plans. Not double or triple plays. If you go online and look at the plans it has a tab for internet and tv with a list of channels and a tab for tv only with a list of channels.
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New Poster

Re: BEWARE !! ID CHANNEL AND WETV WATCHERS

I too am thrilled that WE tv is back, but I know that Xfinity is offering some free premium channels during the virus outbreak .  Can’t find it on the  list so hoping it stays. 🤞