Community Forum

Apple TV+

Highlighted
Regular Visitor

Apple TV+

When will an Apple TV+ app be available?
Highlighted
Diamond Problem Solver

Re: Apple TV+

Nothing has been announced, but since Comcast’s Stream app isn’t available on Apple TV, I wouldn’t think anytime soon

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Highlighted
Frequent Visitor

Re: Apple TV+

The Xfinity Stream app is available on Apple.  I have it installed on both my iPhone and iPad. 

Highlighted
Regular Visitor

Re: Apple TV+

I’m asking about Apple TV+ on Xfinity cable, not the other way around.
Highlighted
Regular Visitor

Re: Apple TV+

Thanks, but I’m looking for an answer, not just supposition.
Highlighted
Diamond Problem Solver

Re: Apple TV+

Nothing has been announced

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Highlighted
Regular Visitor

Re: Apple TV+

You said that already. How is it helpful to tell me twice that you don’t know the answer?
Highlighted
Diamond Problem Solver

Re: Apple TV+

That’s the answer, both sides need to come together, presently nothing has been announced.I’m not sure what other answer you’re looking for...

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Highlighted
Regular Visitor

Re: Apple TV+

What I’m “looking for” is an answer by someone who knows what is bring done by Xfinity (if anything) and when it might be ready.
Highlighted
Expert

Re: Apple TV+


@RudyGarcia wrote:
What I’m “looking for” is an answer by someone who knows what is bring done by Xfinity (if anything) and when it might be ready.


CCAndrew has given you the best answer there is at the moment.  If a deal is being discussed it's not available to the employees that work here.  When and if a deal is reached then an announcement will be made to the media.  Right now, there is no further information to be given.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
New Poster

Re: Apple TV+ Xfinity Stream

Ok I'm stupid.  I believed the Xfinity sales rep that just signed me up for a 1 year contract for Xfinity Stream with my internet service.  I would LOVE for an Xfinity employee to pull up the recording (system said the call would be recorded) of my conversation, where I EXPLICITY asked the person if it worked on Apple TV, as I have 4 of them.  So we went through channel line-ups etc., and still I asked to confirm the device compatibility and she said it worked on all Apple devices.

 

So as I now check on the App Store, to my surpise there was NO APP.  And now found this and other threads on the topic here on xfinity forums.

 

Now I'm a royally TICKED OFF customer.  Hope you like that!  I'm sure to give out reviews to people that ask, and others that I speak to that drift to provider conversations.

 

I'm been lied to, and in my mind had money stolen from me because my service does NOT do what I paid and verified on the phone to have it do.

Highlighted
New Poster

Re: Apple TV+ Xfinity Stream

And to add to the insult, they said they have beta support for LG and Samsung Smart TV’s. I have 2 Samsung and 2 LG’s one of each being 4K that are about 1.5 years old. None of them are supported by the ‘short list’ of hardware they support. Guess Xfinity wants me to take 4 large screen TV’s and 4 Apple TV’s to the curb? It’s much easier to take the single Xfinity modem. They don’t get it, even the little guys look Philo, Hulu support a wide array of hardware. You would think that the mega-corporation could do that and much more. Poor management......
Highlighted
Regular Visitor

Re: Apple TV+ Xfinity Stream

To access Apple TV+ now, without waiting to see if/when Xfinity will provide an app to access it, I bought a Fire TV Stick 4K for $25 at Amazon. That works fine.