Thank you for your explanation, but here is the issue. Not only can we not watch Altitude, but we also cannot purchase NBA League Pass to watch the Nuggets. I don't mind paying the extra money, but due to the contract with Altitude, the games are being blocked out there. It would be nice if Comcast and Altitude would come to some sort of agreement to allow fans to watch one way or another. Blocking out the games on all channels just isn't right. I am just one customer with and issue and I know you are a multi-million dollar organization run by NBC. However my contract is up at the end of the year and I don't want to go and find another cable carrier. I like Xfinity, but I would like a solution to this problem.
NBA TV games are blacked out. ESPN Plus games are blacked out. The AV's have been a national game once this year that I can recall. Your solution is NO SOULUTION. You need to work out a deal and support your community.
I agree with previous customer posts that not allowing the Altitude channel to broadcast breaks our agreement with Comcast. You should be unable to hold your customers to a binding contract when you are violating the broadcast channels we agreed to when signing. You are certainly showing support for separate streaming companies taking over traditional cable offerings so I hope you will see the benefit of resolving this issue quickly, or continue to lose your somewhat loyal customer base.
How many other people are considering dropping comcast because they refuse to make a deal with Altitude????
I am so fed up with comcast. They should allow me to get rid of all the spanish channels I am forced to have, even though I can't speak the language. I would much rather have Altitude so I can watch the Nuggets and Avalanche, who are having brilliant, winning seasons.
I am in the same boat! One reason I have xfinity is to watch the Nuggets. They are having such a great season and I'm so frustrated that I can't watch all the games!!
Direct TV renewed Altitude. xfinity is just greedy and STUPID to not renew. You are going to lose thousands of customers, and it will be your own fault if you go under!!!