Avs season opener vs Flames is 7:00P tomorrow (10/3/19) and you are not negotiating in good faith with Altitude to broadcast all of Kronke's sports teams (Avs, Nugs, Mamoth, and Rapids) and local/regional sports. ESPN just ranked all 32 NHL teams from a 'fun to watch' perspective, and the Avs came in at #4. I am a huge hockey fan, Avs fan, and truly disappointed at not being able to watch the opener and the Avs other games for the forrseeable future. As I am writing this, I also realize that I won't be able to see any of the DU hockey games, as they are on Altitude. That really stinks! Comcast is being disingenuous with the drivel that you are putting out about the dealings with Altitude. Saying that you don’t have right to broadcast Altitude is not accurate. Comcast is refusing to pay a reasonable fee to Altitude so that they can broadcast their programming. ALtitude wants the same deal that it's had in the past. This is not unreasonable. Both the Avs and Nugs have good, young, and exciting teams to watch. Viewership will be on the upswing. Do a deal w/ Altitude or I'm looking elsewhere for data, TV, and VOIP.
The Rockies aren't on Altitude TV. They're on AT&T Sportsnet, which Xfinity won't allow access to stream on the AT&T Sportsnet app. They have little care for customer needs.
I have asked several comast customer service reps why I should continue to pay a regional sports fee, and have been invited to find another service by more than one of them. One even offered to eliminate an early cancelation penalty if I left comcast. These responses make me feel like I have no voice, and comcast doesn't care about losing accounts over this dispute with Altitude.
That attitude alone makes me eager to switch my service to whatever company picks up Altitude first.
As Comcast is asserting that the costs to continue to carry Altitude Sports are inordinate :
What is the average dollar value for the channel that was included in
the monthly service rates for those of us with packages that included Altitude are
still paying as customers?
Shouldn't the monthly rates be lowered to reflect product that we are no longer receiving?
Shouldn't the same principle be applied to the exorbitant monthly Regional Sports Fee also?
Consider that our regional sports TV coverage has essentially been cut by over 2/3rds!
What options are Comcast looking into if the dispute with Altitude cannot be resolved?
I missed opening night of the Colorado Avalanche, my favorite team because Xfinity has still not resolved this.
Century Link Prism is still carrying Altitute, so I will be cancelling my Xfinity service and going with Century Link.
This is unacceptable, and the fact that it has taken this long with no resolution clearly shows Xfinity does not care about its customers. And they wonder why so many people are "cutting the cord..." 🙄
Unacceptable. Especially for people like myself who pay extra for sports. It's Xfinity's responsibility to provide the programming I pay for. If this is not resolved, I will be canceling my service.
I am a long term Comcast / Xfinity subscriber. The only reason I still pay for TV service is for live sports. I am very disappointed that Comcast and Altitude are unable to reach an agreement on contract terms. It certainly seems that Comcast is not acting in the interest of your long term customers but denying us access to this local sports content, just as the regular season is starting.
I hope Altitude finds a contract with a reliable streaming service (e.g. Amazon) so I can begin my cord-cutting from the increasingly higher cost of cable tv service.
You are saying that the contract expired on Aug 31st, and you made an offer that they rejected. What was your previous cost to carry Altiltude, and what did you offer them? I can't tell if its Altitude/Kroenke sports looking for a money grab to make the 3 of you(Comcast/DIRECTV/Dish) look bad or you three holding them hostage because you don't own the content? I would like to know so we can hold the right side accountable.
*FYI, you're losing an entire generation moving forward as my kids and their friends have no interest in paying for this type of service since they stream all their content, so be careful if you upset your current stakeholders.
i agree, by dropping a network voids the any extenson obligations that we have with you. I am extremely disappointed in the fact that i switched to xfinity and one of the reasons is they carried altitude sports. Extremely dissatisfied customer
It is my understanding that Comcast is considering dropping the Altitude Sports Channel in the Denver area. I sincerely hope you do not. It is the absolute best station for watching the Denver Nuggets games, and other local sports. No national broadcasters can compete with the knowledge and fun of Scott Hastings and Chris Marlow. Sorry, but ESPN, and national channels just can't compete with inside info from local personnel. I hope Comcast (Xfinity) understands that customers have limited dollars to spend on entertainment. I recently signed up to extend service with Comcast for two years, with express discussion with the service agent that it included the Altitude Channel. If you pull Altitude, you are clearly breaking the agreement we had.
Altitude is our ONLY reason to stay with Comcast. You would think an educated & experienced negotiating team would be on board.....for both sides. You need to be better than this.
I noticed that I was refunded $1.25 of my $8.00 “Regional Sports” fee that I am charged every month. Why am I still being charged for regional sports programming at all at this point? What am I getting for it??? Like many here, I will be looking for other options. Since one of the major reasons I pay for cable tv is my regional sports programming, my family’s relation with Comcast/Xfinity is rapidly becoming unnecessary. I am furious!!!
I posted on this forum last week. Just logged in today to pay my Comcast bill… Which is $40 more month than I contracted for this previous May, by the way. I saw the $1.25 credit. Now I know..... but I think it should be an eight dollar credit, or a whole lot more! our family could care less about the Broncos, whose games are broadcast for everyone to see. We want to watch Nuggets and AVS, Both in some of their best seasons, and local HS and college. I've only stayed with Comcast because of altitude sports. I WILL CANCEL. Like another post said, keep your key current customers happy… The next generation only streams!
This is ridiculous. You cut your offer to altitude. They have costs of operations and programming too. The people that lose are us fans. I only agreed to an upgraded package with you as you carried altitude. You are in breach of contract with me for failing to continue with the programming. Make a reasonable offer and get this done before even more subscribers leave. 5g is not far off and then there will be no reason to put up with this nonsense.
Wow, I got a whopping $1.25 off of my Comcast bill because Comcast isn't carrying Altitude any more. Keep your not-enough-money-to-buy-a-coffee, Comcast, and use it to negotiate a fair deal with Altitude! Altitude was one of the only reasons we still retained Comcast, and like many others here, if Altitude remains off the air it will cause us to rethink our entire media purchases. I already have Netflix and Amazon Prime, so if Altitude launches a streaming service of its own, then tell me again why I should spend money on Comcast's services?
Well let me jump on the bandwagon! Comcast needs to make a deal with Altitude. A bunch of billionaires arguing over pocket change is ridiculous. A major reason I keep cable is because of sports. I'm sure somebody (like Netflix, Amazon, etc.) will soon come up with an option to watch local sports. Fingers Crossed! The previous blogger stated that they were able to get $1.25 off the bill because of this. I laughed out load. Come on guys....get this figured out! There are becoming many other options for TV viewers. That chump change you are arguing over now may become your lifeline to staying afloat in the long run. Take care of us fans - YOUR CUSTOMERS!
Who's Lying? I heard an Altitude VP close to the negotitations say that they have a very fair offer on the table for the next contract. Comcast (and Dish, and DirecTV) not only rejected this fair offer (which was no increase for the first year and 5% for the remaing years) these Providers came back with a ridiculous offer of a Reduction (of double digit prportions). No precedent anywhere around the country for this. All of us who are paying extra an additonal charge for Regional Sports Package - have no Regional Sports to Watch. This message didn't get posted, at first, because a "bad word" at the end. I'm mad as heck - just as so many others are, Comcast - get it fixed, or I'll spend my money elsewhere!
Still no agreement with Altitude Sports and nothing has happened yet, now as of Oct. 11, 2019. So we all have now missed three Avalanche games.
I assume you all at Comcast have been asked numerous times on how we can view your programming. I live in the Denver/Boulder, CO metro and want to watch the Avalanche and Nuggets but I can't now. I also reached out to Altitude sports with the same comments. When I called my you/Comcast twice and threatened to cancel there didn't seem to be much worry from your Customer Service agents, and my monthly bill was only lowered a few dollars. So now my family and most of the 3.5 million people living in the Denver/Boulder metro who pay at least $100-$200 per month to Comcast have no option to watch Altitude and our local pro NHL and NBA teams. I sure hope the Comcast leadership is in active negotiations with Altitude Sports as this hold out is unprofessional and unfair to many, Regardless who is at fault. I told Altitude the same thing....please work it out like the professional multi-billion dollar operations you all are.