It is my understanding that Comcast is considering dropping the Altitude Sports Channel in the Denver area. I sincerely hope you do not. It is the absolute best station for watching the Denver Nuggets games, and other local sports. No national broadcasters can compete with the knowledge and fun of Scott Hastings and Chris Marlow. Sorry, but ESPN, and national channels just can't compete with inside info from local personnel. I hope Comcast (Xfinity) understands that customers have limited dollars to spend on entertainment. I recently signed up to extend service with Comcast for two years, with express discussion with the service agent that it included the Altitude Channel. If you pull Altitude, you are clearly breaking the agreement we had.
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I agree. If Comcast drops Altitude, I will have no reason at all to subscribe to Comcast. I will happily drop the service entirely. I can get internet service for half the price, and can rely entirely on Netflix, YouTube and Hulu for my TV.
Hello, I hear that Altitude TV may be blocked come this Sunday due to you not renewing a contract with them. The whole reason I have cable is so I can watch Altitude Sports which carries the Colorado Avalanche hockey team and Denver Nuggets basketball team. If you do not agree with Altitude to a new contract and you do not carry Altitude anymore I wil cancel my services ASAP. Why would I pay for something that I don't get anymore? No logic in that. Im not sure who is charge of this but whoever is you need to let them know that a lot of people in Colorado will be angry and cancel Xfinity if this happens.
Hi Amerrycan, thank you for your feedback regarding Altitude TV. We regularly examine our channel lineups and talk with a wide range of programmers to ensure that we are bringing the content that our customers want the most. We appreciate your feedback and thank you for taking time to reach out to us.
Comcast needs to resolve the contract issues with Altitude TV so that we do no lose access to the channel. My handicapped brother is a huge Rockies fan and the highlight of his day is watching his beloved Rockies. Unfortunately neither Comcast nor Altitude care about the impact on their customers, even though their customers are the ones paying to keep their companies afloat.
Time for these companies to take a good look at how their actions impact the very people that have helped these companies thrive.
The Rockies are on AT&T Sportsnet. You will not be affected by this if you are only worried about the Rockies.
I wish to express my concern that Xfinity is dropping Altitude TV here in Denver, Colorado. The only reason I have cable is so I can watch my Nuggets. If Xfinity drops Altitude I will no longer need cable. Please do not drop Altitude.
Hi Everyone. Thank you for your feedback/interest. We have included some information below that should help in understanding the changes made.
Our programming agreement with Altitude expired on Aug. 31. As a result, we no longer have the rights to carry their content. We made an offer in line with the value of their programming, but they didn't accept it. We want to be able to offer Altitude to our customers, but only at a reasonable price. We hope that we will be able to carry Altitude again soon.
Comcast pays programmers like Altitude for the right to provide their content to our customers. Our programming agreements expire from time to time. We always try to work with programmers to carry the content our customers want at a reasonable price. Programming costs for Comcast, as well as other providers, are increasing. Our goal is to advocate on behalf of our customers to ensure that we can offer content you enjoy at a fair price. We have successfully negotiated thousands of agreements with programmers and come to an agreement in almost every instance. We want to be able to offer Altitude to our customers, but only at a reasonable price.
Every contract includes a certain package of channels and services at a fixed price for the stated period of time. But during the term of the contract, specific channels may be added, changed, or removed for a variety of reasons, including the launch of popular new channels or changes in the popularity of existing channels. In this case, we removed Altitude from your programming package, because we no longer have permission from Altitude to carry it. While this change won't cause prices to go down on existing packages, it will help reduce the speed at which they go up. The cost of programming generally continues to rise, which affects customer's bills. In fact, our programming costs have more than doubled since 2006. We absorb a large portion of these cost increases and are doing our best to manage them while delivering additional value to you.
Altitude has exclusive in-market broadcast rights for the Avalanche, Nuggets, Rapids, and Mammoth, so there aren't many alternate viewing options available. You can watch nationally televised Nuggets games on ESPN, NBA TV, or TNT. You can watch nationally televised Avalanche games on NHL Network, Fox Sports or NBC Sports Network. You can also watch AT&T SportsNet Rocky Mountain, which has Colorado Rockies, Mountain West Conference, and Big Sky Conference games.
This link also has some pertinent info on it, for your reference: https://www.xfinity.com/facts/Altitude.
If Comcast drops AltitudeTV I will go with the provider that does provide AltitudeTV and if I have to go to the internet I will as all that you offer, can be seen numerous ways . Actually I should say thank you for helping me cut the cord if I have to.
Hello All,
Thank you for using the Xfinity Forums to share your feedback regarding Altitude Sports. Our programming agreement with Altitude expired on Aug. 31. As a result, we no longer have the rights to carry their content. We made an offer in line with the value of their programming, but they didn’t accept it. We want to be able to offer Altitude to our customers, but only at a reasonable price. We hope that we will be able to carry Altitude again soon. Every contract includes a certain package of channels and services at a fixed price for the stated period of time. But during the term of the contract, specific channels may be added, changed, or removed for a variety of reasons, including the launch of popular new channels or changes in the popularity of existing channels. In this case, we removed Altitude from your programming package, because we no longer have permission from Altitude to carry it. While this change won’t cause prices to go down on existing packages, it will help reduce the speed at which they go up. The cost of programming generally continues to rise, which affects customers’ bills. In fact, our programming costs have more than doubled since 2006.
Altitude has exclusive in-market broadcast rights for the Avalanche, Nuggets, Rapids, and Mammoth, so there aren’t many alternate viewing options available. You can watch nationally televised Nuggets games on ESPN, NBA TV, or TNT. You can watch nationally televised Avalanche games on NHL Network, Fox Sports or NBC Sports Network. You can also watch AT&T SportsNet Rocky Mountain, which has Colorado Rockies, Mountain West Conference, and Big Sky Conference games. I hope this helps.
@Comcast_Support wrote:
You can watch nationally televised Avalanche games on NHL Network, Fox Sports or NBC Sports Network. You can also watch AT&T SportsNet Rocky Mountain, which has Colorado Rockies, Mountain West Conference, and Big Sky Conference games. I hope this helps.
Fox Sports does not televise Avs games.
You can watch nationally televised Avalanche games on NHL Network, Fox Sports or NBC Sports Network. You can also watch AT&T SportsNet Rocky Mountain, which has Colorado Rockies, Mountain West Conference, and Big Sky Conference games.
Fox Sports does not televise Avs games nationally. The NHL Network's Avs telecasts are blacked out in the Avs market. Only nBS and NBCSN exclusive games are available in the Avs market.
@MLB17 wrote:
I am extremely disappointed that Comcast feels they can quit televising our local sports channel of Altitude. I signed up with Comcast because Altitude was one of my contracted channels. Now you have broken your contract- can I get out of mine too? I’ll just save the money that I pay you and go to the games in person. Very disappointing and very shady business on Comcast part.
Comcast didn't break any contract; they negotiated in good faith with Altitude, and tried to keep the price they pay for Altitude down so that customer's won't see any price increase in their plan, and Altitude wouldn't play. There isn't any conspiracy to remove channels to "punish" customers, as some are wont to purport here at times.
Contracts come up with networks all the time. Most of the time deals are negotiated in a timely manner and customers see no change. Other times, it doesn't work out so well and a network is dropped.
As far as your contract, no, you can't get out of it without penalty.
This station comes with apackage deal. What are you going to do to complete this package?
@Comcast_Support wrote:
Hi Everyone. Thank you for your feedback/interest. We have included some information below that should help in understanding the changes made.
Our programming agreement with Altitude expired on Aug. 31. As a result, we no longer have the rights to carry their content. We made an offer in line with the value of their programming, but they didn’t accept it. We want to be able to offer Altitude to our customers, but only at a reasonable price. We hope that we will be able to carry Altitude again soon.
Comcast pays programmers like Altitude for the right to provide their content to our customers. Our programming agreements expire from time to time. We always try to work with programmers to carry the content our customers want at a reasonable price. Programming costs for Comcast, as well as other providers, are increasing. Our goal is to advocate on behalf of our customers to ensure that we can offer content you enjoy at a fair price. We have successfully negotiated thousands of agreements with programmers and come to an agreement in almost every instance. We want to be able to offer Altitude to our customers, but only at a reasonable price.
Every contract includes a certain package of channels and services at a fixed price for the stated period of time. But during the term of the contract, specific channels may be added, changed, or removed for a variety of reasons, including the launch of popular new channels or changes in the popularity of existing channels. In this case, we removed Altitude from your programming package, because we no longer have permission from Altitude to carry it. While this change won’t cause prices to go down on existing packages, it will help reduce the speed at which they go up. The cost of programming generally continues to rise, which affects customers’ bills. In fact, our programming costs have more than doubled since 2006. We absorb a large portion of these cost increases and are doing our best to manage them while delivering additional value to you.
Altitude has exclusive in-market broadcast rights for the Avalanche, Nuggets, Rapids, and Mammoth, so there aren’t many alternate viewing options available. You can watch nationally televised Nuggets games on ESPN, NBA TV, or TNT. You can watch nationally televised Avalanche games on NHL Network, Fox Sports or NBC Sports Network. You can also watch AT&T SportsNet Rocky Mountain, which has Colorado Rockies, Mountain West Conference, and Big Sky Conference games.
That's the Comcast side of the story but bottom line is that I only pay for Comcast Xfinity for all of the Avs and Nuggets games. If Altitude is no longer on Comcast, I'm cancelling my subscription.
It doesn't seem like there's an easy way to post criticism of Comcast but, hopefully, this is recorded. Comcast supplies (and charges for) hundreds of channels which have absolutely no interest to me or my family. We do, however, care very much for coverage of the local sports teams supplied by Altitude. If Comcast finds that it cannot provide that content, we will find that we cannot continue to support (and pay for) Comcast. There are other options and, if Comcast can't provide content that we want, we will look for a provider that will.
Same, only reason to have cable is Avs. Drop this channel and I drop comcast.
I only watch sports, I am a huge avs fan, I pay extra for sports channels!!!
BRING ALTITUDE BACK!!!!!!!!!!!
Hello All,
Thank you for sharing your feedback regarding Altitude. I understand, your frustrations as I have also been affected by this change.
Our programming agreement with Altitude expired on Aug. 31. As a result, we no longer have the rights to carry their content. We made an offer in line with the value of their programming, but they didn’t accept it. We want to be able to offer Altitude to our customers but only at a reasonable price. We hope that we will be able to carry Altitude again soon.
We urge Comcast.....Don't Block Altitude!!! We were shocked yesterday when we switched to Altitude Sports channel to watch a Nuggets 360 show and saw that Comcast no longer carries this channel!! Unbelievable! We've been loyal Comcast customers for 25+ years and dedicated Denver Nuggets fans for just as long. Both the Nuggets and Avalanche teams drawing more and more fans, and viewers are tuning into these two competitive, fun to watch local sports teams. It's extremely disappointing that now, as we are just coming into the opening of both the NHL and NBA seasons and Colorado with such dynamic, young teams, that Comcast will no longer carry the Altitude Sports channel! It is our strong hope that an agreement with Altitude Sports can be accomplished in the coming weeks so that local and regional sports fans will be able to watch and support these professional teams. Please Don't Block Altitude!! We don't want to have to search for other carriers. Thank you.
Very dissappointed by your decision on Altitude sports channel -- this is a favorite in our household. Figure this out. You risk losing many long time customers.
When considering my entertainment services, the ability to watch Colordo Avalanche game was a huge factor in my decision. I went with Xfinity. In refusing to carry Altitude, they are breaking their contract with me. I am reexamining my options.
Why does my bill include a seperate monthly line item called a regional sports fee? Xfinity is charging me for a nonexistent service since they no longer carry Altitude.
I am beyond exasperated that Comcast has dropped Altitude Sports. I have been a customer for over 30 years and pay about $210 per month for tv,internet, and phone service. If course the rates continue to climb. When I am no longer able to watch the Nuggets and Avs, who are , by the way, the only pro sports teams in the region who continue to excel each year, I am really disappointed. Also consider this, Altitude provides sports coverage to 10 states - that's 1/5 of the United States !! Please reconsider this decision and get Altitude back on the air.
@Jarvis0822 wrote:
Is there a different channel to watch the nuggets and Avs since you took away our altitude sports?
The Avs will appear five times on NBCSN's "Wednesday Night Hockey" and once on NBC. They will also play other games on NBCSN and NHL Network, but most of those will be blacked out in the Avalanche home territory. See the following for NBC Sports' coverage this season: http://nbcsportsgrouppressbox.com/2019/08/06/nbc-sports-to-air-109-games-during-2019-20-nhl-regular-...
This is disingenuous. Altitude offered to keep the same contract that they've had for years and Comcast said no, so please don't sell us this like this move means that our bills will go do down, or accepting it would mean bills would increase.
If you want to try to claim that you made some fair offer, then tell us what the offer is, or we don't believe you. It's really that simple.