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Almost All Channels Are Missing from Lineup After Recent Move.

MusicalGym
Contributor

Almost All Channels Are Missing from Lineup After Recent Move.

There are very few channels listed to stream on myxfinity.  I chatted with agent who didn't seem to grasp the problem, so I gave up.  I unlinked the account for the old address and made the new address/account primary since that was not done.  All I want to do is see my channel lineup, including premium subscriptions, etc.  Favorites and recorded/scheduled programming was deleted  by Comcast during the move.  How can I get my channels list up-to-date?

MusicalGym
Contributor

Solved: Almost All Channels Are Missing from Lineup After Recent Move.

During transition, additional account number(s) were added and I was attached to original account number we had before the move.  After being added to the latest assigned account, I was able to see the channel lineup.