Contributor
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37 Messages
Almost All Channels Are Missing from Lineup After Recent Move.
There are very few channels listed to stream on myxfinity. I chatted with agent who didn't seem to grasp the problem, so I gave up. I unlinked the account for the old address and made the new address/account primary since that was not done. All I want to do is see my channel lineup, including premium subscriptions, etc. Favorites and recorded/scheduled programming was deleted by Comcast during the move. How can I get my channels list up-to-date?
Accepted Solution
MusicalGym
Contributor
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37 Messages
5 years ago
During transition, additional account number(s) were added and I was attached to original account number we had before the move. After being added to the latest assigned account, I was able to see the channel lineup.
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