Hello @Icantthink2021! We appreciate you taking the time to make this post regarding your billing. It is important to us that all of the charges on your account are accurate and correct, so I would love to take a look into your bill to make sure the equipment removal is in place! Can you please send me a private message with your first and last name so we can get this taken care of together? To send us a private message, please click on my name <ComcastKatieMS>, then select "Send a Message" on the right side.