New Poster
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1 Message
Re: Credit for service outage
Hi, we are currently experiencing an outage in our area and would like to receive a credit to the acccount for the outage.
New Poster
•
1 Message
Hi, we are currently experiencing an outage in our area and would like to receive a credit to the acccount for the outage.
CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
@NJH_PHL
Apologies for the issue and the experience that you described above.
We have placed a credit on the account for the days of 11/18 through 11/20. We have also credited a recent late charge as well as a courtesy.
Apologies again and thanks for your patience.
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