Hello, @OrangeRider! I hope you are having a good day, and thank you for taking the time to reach out to our Forum team. We would surely be able to help provide a credit for the time you have experienced service issues. Please send me a PM with your name and address to continue.
To send me a private message, click on my name, "ComcastKorie," and then click send a message.
@Darkfoxzilla, we can also help with your crediting needs if you've experienced any interruptions to your services lately. Please follow the process as detailed above and send us a private message by clicking my name "ComcastJosephW" then select "Send a Message" on the right side with your name and service address to get started. Thanks again for both your time and patience!
I'm requesting a service credit for the service outage that resulted from the winter storm in Texas. I was unable to use Xfinity services. Please credit my account.
Welcome to our Xfinity Forums! We understand the current situation and we want to help. I hope you and your loved ones have been safe, and warm. Please send me a Private Message so that I can help!
To send a private message, please click my name "ComcastLysaP" then select "Send a Message" on the right side.