jppra's profile

New Poster

 • 

1 Message

Monday, February 8th, 2021 7:00 AM

Closed

No Advantage being loyal customer ?

Hello Comcast Management,   No Advantage being loyal customer ? 

 

Every 2 years after current contract ends,  cost keeps increasing by $30 for the same services / package. why can't you extend the contract with same price ? whereas we see deals online very cheap for new customers? you cannot provide same deal for existing customers why ? 

 

Your Policy is not fair!!  

 

You keep changing packages and  policies, you did not ask me before changing? and you want me to adopt and pay more every renewal. 

 

Can anyone work with me on my current renewal please,   I cannot afford to pay more now a days and I am not able to use latest offer online. 

 

Thanks and  Regards    - Jai.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Contributor

 • 

150 Messages

4 years ago

Hello, @jppra. Welcome to the Xfinity forums! I appreciate you taking the time to contact us here. I definitely get where you're coming from and know it can be frustrating seeing prices increasing. I'm always trying to cut down on costs myself, so know how important it is especially during these unpredictable times. I would be happy to review your account with you and look into options that meet your needs. Please send me a private message with your first and last name, as well as your service address so I can assist.

 

To send a private message, click my name "ComcastPeter", then click "send a message".

Frequent Visitor

 • 

20 Messages

4 years ago

@ComcastPeter may I DM you as well? I posted a similar post back on 2/1 and have not had anybody from comcast respond to it yet

Expert

 • 

31.9K Messages

4 years ago


@rzchen wrote:

@ComcastPeter may I DM you as well? I posted a similar post back on 2/1 and have not had anybody from comcast respond to it yet


ComcastPeter would have to request you send a private message.  Asking an OE is not permitted here.  And, as you know @ComcastPeterH has responded to you.  Please do NOT bump a thread, nor make multiple posts in different threads about your issue.

 

Forum GuidelinesAcceptable Use Policy

Please review the above.  Thanks.

forum icon

New to the Community?

Start Here