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Internet outage credit

New Poster

Internet outage credit

I've previously gotten a credit for internet outages. I can't seem to find where to apply for one since I had an outage again today.
Official Employee

Re: Internet outage credit

@Derriknelson  Apologies for the issue and the experience you described above with the outage. 

We have applied credit on your account for the time without services, thanks for your patience.  

I am an Official Comcast Employee.
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