Community Forum

Credit

Dreski1
New Poster

Credit

I have credit on my internet service and I wanted to know if it were possible to use that credit for my mobile bill.
ComcastJosephW
Official Employee

Re: Credit

Hello and Happy Tuesday! I hope you’re having a great week so far! I also appreciate you taking a moment out of your day to reach out to us on our Community Forums! You’ve reached the best place and perfect person to help with virtually all of your account needs! Going forward, that's a great question in regard to your crediting concerns however, regretfully, our mobile billing is handled through a separate department/account so credits cannot really be transferred over at this time. We will definitely make sure your feedback is passed forward so hopefully one day that can change. 🙂 Thanks again for both your time and interest! 


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