I am an executor for a relative who recently passed. She inadvertently wrote a check for 1 x the amount of her bill. Currently there is over $900 in credit balance and I need to get her accounts reconciled. How do I get credit refunded?
Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I am truly sorry for your families loss and would be more than happy to look into the account to see how I can best assist you with the refund of a credit balance. Please send us a private message with your name and service address to Xfinity Support by clicking the chat icon at the top right of the page.
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CCAndrew
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