New Poster
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1 Message
Covid Relief
Hi,
I was just wondering what Covid Relief options there may be and if I can have an extension on my next payment. I already set up for a payment to be taken out about a week after my due date. I've been the primary income for my family since the pandemic started and unfortunately had to recently miss work due to coming in contact with a positive Covid patient and just need some extra time to make the payment this time.
Accepted Solution
CCTeds
Gold Problem Solver
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18.9K Messages
5 years ago
@maria_diosteanu
Looks like your account is now current.
Here is some info on scheduling a payment or making a payment arrangement:
https://www.xfinity.com/support/articles/schedule-payment
As a courtesy, we have provided a small credit on your account.
Hang in there.
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CCMartin
Gold Problem Solver
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2.9K Messages
5 years ago
Hi there, @maria_diosteanu,
I hope you have been having a better week since you posted. I wanted to reach out and touch base for you. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
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