New Poster
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2 Messages
CONTRACT EXPIRING NEXT MONTH
MY TRIPLE PLAY CONTRACT EXPIRES NEXT MONTH - CAN I RENEW IT AT A SIMILIAR RATE ??? BECAUSE IF ITS MORE THAN $150 WITH TAXES AND FEES I WONT BE ABLE TO AFFORD IT ANYMORE 1!! COVID EQUALS NOT MUCH WORK !!
XfinityAmira
Official Employee
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3.5K Messages
3 years ago
Hello @NJSERVE, thanks for taking the time to reach out to us on Forums about repackaging your service(s) and your billing concerns. We appreciate you wanting to continue service with us and we definitely do not want to lose you as a customer. I certainly understand the need to have a manageable bill and we want to find something fitting for your overall needs. I see you have already sent us a Private Message and we will respond promptly to further assist!
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NJSERVE
New Poster
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2 Messages
3 years ago
NO ANSWER YET ??
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Again
Expert
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30.4K Messages
3 years ago
Did you send @ComcastAmira the information she requested via PM?
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CCChe
Official Employee
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6.9K Messages
3 years ago
Hello @NJSERVE, and thanks for posting to the Xfinity Forum to get help with your services. I reviewed your messages and saw that @ComcastAmira replied to your last private message the day after you messaged her, but we didn't receive a response. If you are still in need of help, can you please reply to that private message, and a member of our team can continue to help? We look forward to chatting with you! 🙂
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