Luelue1974's profile

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1 Message

Saturday, January 16th, 2021 8:00 AM

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BE AWARE OF THE RIP OFF XFINITY

I called to make changes on my bill to increase it and ended up paying more with less service. Xfinity is the biggest company in my area and they are the biggest crooks. I called in to drop my home phone. I was told my premium channels will stay the same with a new package I signed up for. Well it didn't and now I had to add my premium channels a la cart and now I am paying a higher bill. I am currently looking for another provider. 

Gold Problem Solver

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5.9K Messages

4 years ago

You lost the discount for more than one service by dropping the phone.

Contributor

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215 Messages

4 years ago

Maybe he did or maybe not. For years Comcast told me if I dropped my landline my price would go up. Last June when I signed a new agreement Comcast said drop the landline and save $10 each month.

Gold Problem Solver

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5.9K Messages

4 years ago


@Terry0327 wrote:

Maybe he did or maybe not. For years Comcast told me if I dropped my landline my price would go up. Last June when I signed a new agreement Comcast said drop the landline and save $10 each month.


Did you replace the land-line with Comcast smart-phone service? That would still allow a discount for additional services,

Contributor

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215 Messages

4 years ago

Yes, we have Xfinity Mobile Service.

Visitor

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1 Message

4 years ago

xfinity mobile are complete crooks. I dropped my phone service back in march and they are still trying to steal my money 

Problem Solver

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892 Messages

Hello @user_17fa64 and thank you so much for reaching out to us here via our Forums platform regarding your Xfinity Mobile concerns. 

 

Due to account security with Xfinity Mobile, our options are limited over social media. Please call or text 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93.

 

Thank you so much, have a great rest of your day. 

 

 

I no longer work for Comcast.

Expert

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111.5K Messages

8-month-old dead thread now being closed.

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