New Poster
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3 Messages
my tv screen is not working, all I can see is a hand and "Heavenly Greens"
When is this going to be fixed? It has not been working all day 3/19/2020
New Poster
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3 Messages
When is this going to be fixed? It has not been working all day 3/19/2020
jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
What make/model TV do you have? Are you able to power it on without the cable connection and navigate thru its menus?
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danakmullaney
New Poster
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3 Messages
5 years ago
Comcast came this morning and explained that it is a capacity problem because everyone is home. I Told the tech they should make a public statement to let customers know
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Rustyben
Expert
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24.6K Messages
5 years ago
is that a set top box? numbered TV channels are always there and it does not matter how many are using their Tv. more information please.
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danakmullaney
New Poster
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3 Messages
5 years ago
I found out from my Comcast service tech that the system was being overloaded because of everyone being at home. I told him that Comcast should put out a press release explaining this to their customers but they did not. Thankfully I have had no more problems and even got a $10.00 credit off my next bill.
Thanks for getting back to me
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