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closed captions on Peacock

This board is for questions about accessibility features (Video Description, Closed Captioning, Video guidance, etc.) for people with disabilities.
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New Poster

closed captions on Peacock

I CAN'T get to CC on Peacock. Every other cha new and Internet stream have it. Tried Guide, up, down arrows, etc. Please advise or fix this.
New Poster

Re: closed captions on Peacock

why can't I get closed caption on Peacock.  Or show me how to get it

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Expert

Re: closed captions on Peacock


@bethclarke3 wrote:

why can't I get closed caption on Peacock.  Or show me how to get i


while playing a channel or on-demand program, press down the right to the CC icon and press OK to toggle on/off.



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New Poster

Re: closed captions on Peacock

How do I get cc on xfinity peacock
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Expert

Re: closed captions on Peacock


@5418808487 wrote:
How do I get cc on xfinity peacock

while watching a video press down on your remote and move to the CC icon and hit OK.



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New Poster

Re: closed captions on Peacock

I pressed the down arrow and toggled to the closed caption box but still cannot figure out how to turn the subtitles on.

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Expert

Re: closed captions on Peacock


@sylvia1003 wrote:

I pressed the down arrow and toggled to the closed caption box but still cannot figure out how to turn the subtitles on.


User interface updated. now while watching an on demand show or live press the down button on the remote and then the left button on the remote to the rectangular icon of a spoken word and when it is yellow, press the OK button and select your options (for example "subtitles" = English.



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Re: closed captions on Peacock

Thank you!