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@dwayne_gibbs wrote:
My remote only turns stuff on but has no functionality no channel control , I have volume control, I've reset the box several times help me
you are able to use the IR connected devices (TV and/or sound bar-receiver) as you can see when you make those functions the Red LED lights on the remote. when you press the Xfinity button on the remote what LED color(s) do you see?Are the DVR LEDs lighted?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
