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Closed captioning turns itself off constantly

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Closed captioning turns itself off constantly

Has anyone else had this problem? Has started happening recently, within the last few weeks. Has gotten to the point where I have to turn on closed captioning several times while watching a single episode of a show on the DVR. It's very annoying for the hearing impaired.

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Expert

Re: Closed captioning turns itself off constantly


@mattmiller42 wrote:

Has anyone else had this problem? Has started happening recently, within the last few weeks. Has gotten to the point where I have to turn on closed captioning several times while watching a single episode of a show on the DVR. It's very annoying for the hearing impaired.


no (have 4 set top boxes have never had that issue). when you are watching and it 'goes off', when you press the down button is the green button unchecked or checked when it is not working?  Is the box checked but the captions are not working? 



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Frequent Visitor

Re: Closed captioning turns itself off constantly

I am having the same problem. It turns off all by itself. While I'm watching a show and I have it paused and I come back to it, it will have turned off while it was paused. I will have to actually turn it back on. When I have it on at night and I turn the box off, when I wake up in the morning when I turn the box on, the closed captioning will be turned off and I have to turn it back on. When I'm done watching one show and delete it and go on to watching another show, sometimes it shuts itself off between shows and I have to turn it back on. I know it is easy to turn on or off but if I have it on, it should stay on and not shut itself off. This just started in the last few days.

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Frequent Visitor

Re: Closed captioning turns itself off constantly

Yea. Having same problem. Have had it on and off for about a year.