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Cannot turn subtitles off

This board is for questions about accessibility features (Video Description, Closed Captioning, Video guidance, etc.) for people with disabilities.
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Frequent Visitor

Cannot turn subtitles off

I have closed caption turned off

 

The movies and shows are in French and I cannot get rid of the English captions.

 

TV5 Monde seems to be the only station with that problem.

 

Michel

 

 

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Expert

Re: Cannot turn subtitles off


@jeanticoune wrote:

I have closed caption turned off

 

The movies and shows are in French and I cannot get rid of the English captions.

 

TV5 Monde seems to be the only station with that problem.

 

Michel


if the captions symbol shows off, then you are watching a video that has the subtitles burned in to the video (just like putting a channel ID in the corner). that is not something you can turn off.



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