I purchased a universal Weemote for my mother who has Alzheimer's, however after spending some time with Comcast support, I have been told that this remote is incompatable with Comcast. She needs a remote that I can preprogram with her 4 or 5 favorite channels that allows her to toggle between them easily. Ideally, I would like this as a supplemental remote since my dad still enjoys many other channels. What do you offer or suggest for your customers with cognitive disabilities, so that they are able to access your programming in a way that meets their needs?
Thank you for your help.