Your service [Edited]

user_l6oxt8 Thank you so much for stopping in for help with the services in your area. It sounds like the power supply for our equipment has been impacted. In cases where your area has impacts to the local power supply or grid, we are not a priority, and your homes and businesses come first. There may also have been damage to the power supply that feeds our plant or even damage to the plant itself. With the description of the frequent interruptions, it sounds like we may be using a generator to provide temporary services. If that is the case, in some areas we are not permitted to run the size generator needed to provide services 24/7. 

For interruption information, we do have the same information available on this end as you do in your Xfinity account or in the Xfinity Status center. If you check the Status center or the My account app, are you seeing anything power-related in the interruption alert?