Visitor

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3 Messages

Friday, December 22nd, 2023 6:27 AM

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XfinityWifi - Successful login, failed network connection.

iPad Mini 2
iOS 12.5.7
Safari 12.1

When I choose XfinityWifi with strong signal from device I have used for years and hopped easily onto nearest XWF hotspot – it now confirms login, but then says network error.  This condition started a few weeks ago I think.  Recently changed to stronger password.

SETTINGS : WI-FI : xfinitywifi : LOG IN TO CONNECT : [xfinity ID] : LET'S GO : [password] : KEEP ME SIGNED IN : SIGN IN : KEEP ME SIGNED IN : SIGN IN : DON'T ASK ME AGAIN IN THIS BROWSER : (phone Xfinity app) APPROVE REQUEST = "unknown browser" "Sign in approved"] : "Sorry, a network issue has occurred" : (notified of successful login, but device drops xfinitywifi)


ANDY - Salt Lake, UT US

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Official Employee

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2.8K Messages

2 years ago

@Sirald66 thanks for your post. Do you have any issues when you connect this device to your in-home WiFi Network?

Visitor

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3 Messages

No.  It works very well on Xfinity Internet router at home.

I am in a tall residential building with dozens of xfinitywifi routers; which it switches to easily, then back to my Xfinity Internet router at home.

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