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Acguarnica
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2 Messages

Monday, March 23rd, 2020 2:00 PM

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Xfinitywifi keeps asking me to purchase activation During Covid 19

I am wondering why everytime I try to use xfinitywifi offering during Covid 19 pandemic, it keeps asking me to purchase an activation. I've finally decided after several attempts to get xfinitywifi free usage,  purchased an activation for a week.

I am wondering if I'm doing something wrong, or what do I need to do to enable the xfinitywifi free usage during covid 19.

Thanks

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5 years ago

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EG

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111.5K Messages

5 years ago

@jweaver0312 wrote:
 These hotspots are only located at Comcast Business customers.

Do you know if that would include the pole /strand mounted public hotspots owned by Comcast that are not located in business premises ?

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jweaver0312

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2.1K Messages

5 years ago

Only the hotspots shown on the map located on https://wifi.xfinity.com are the open ones. These hotspots are only located at Comcast Business customers.

Ones being broadcasted by customer homes are not open and currently will not be opened.

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Acguarnica

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2 Messages

5 years ago

It would have been nice if they could have put that in their message.

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EG

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111.5K Messages

5 years ago

@EG wrote:
@jweaver0312 wrote:
 These hotspots are only located at Comcast Business customers.

Do you know if that would include the pole /strand mounted public hotspots owned by Comcast that are not located in business premises ?

A yes or no would be courteous.......

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jweaver0312

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2.1K Messages

5 years ago

That I’m unsure of. The only wording I found from the https://wifi.xfinity.com is the following:

“UPDATE: Until further notice, all Xfinity WiFi Public Hotspots are now open to everyone on the “xfinitywifi” SSID. Public hotspots can be found in small/medium businesses and outdoors in commercial areas. Non-Xfinity subscribers need to accept Terms and Conditions to access the network and repeat when requested to continue to receive free unlimited access. Please refer to the map below for available public hotspots.” It just keeps referring to the map itself for open hotspots.

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