Xfinity.com login

I mean, c’mon… something changed somewhere. I’ve never had to approve a login in the Xfinity app before today. Someone, somewhere, flipped some switch and things have blown up. I can’t be the only one experiencing this. Nope.

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

@LangMurf Thanks for making us that you're having issues logging into your profile and the Stream app when using your iPad and your Mac via Forums. If you're having trouble logging into the Xfinity Stream app or xfinity.com on your iPad or Mac, try restarting the app and your device. Have you tried checking for updates, clearing the app's cache and data, or reinstalling the app? If issues persist, try logging out and back into the app, or check your cookie settings in your browser. 

Someone please help me! I’m the last several days I have spoken to Xfinity employees about my problem that started earlier this week. According to who you speak to, well, it doesn’t seem to matter. I’m not a technical person, so here’s what’s happening. I have three steps to get to my email. I start on the Google search page, but it already shows where I usually go-something like Comcast email login, which takes me to the next page where I select the blue highlighted option (can’t remember exact wording but it worked every time. That selection used to take me to a page that was usually a little slow loading in, but that was where my email would show up. Now, the last section opens totally different AND it’s in Spanish! The second guy that I talked to was able to give me some different wording for my second step, but I didn’t think to write it down because I didn’t know if it would work. So, even after it did work, he didn’t repeat what he told me to do. So, finally, I got to the correct page and my emails started loading. I was happy, until I was interrupted and had to leave my phone for a short while. No big deal, because I thought it was fixed. But it wasn’t. The third page came up as before-IN SPANISH!  That was when I realized I should have found out what he did differently. Please help me. This is probably something simple for you to solve. How will I know when you can help me?