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Friday, December 13th, 2024 6:24 AM

Xfinity xb10 when?

So anyone know when this modem will be released. End of the year is near…So guess early 2025? 

Official Employee

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777 Messages

1 month ago

@user_hnhx75 We do not have an official rollout for the new XB10 Wireless Gateway. As with all of our new product rollouts, there will be limited availability at the start and only qualified customers in certain markets will have access to it at first. Then it will be rolled out to customers in certain plans and after our inventory has been stable and built up, the general availability will expand. We are currently testing the device through employees in qualified markets/networks. 

New Poster

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35 Messages

@XfinityBradM​ just curious with the limited rollout. Do you know which plans will cover? I would guess X class and then Gig2X?

Official Employee

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1.7K Messages

 

fearlessvoicee Great question! We don't have all the details on which speed tiers the XB10 will cover. However, our X-Class Internet where availaible is supported by our XB8 Gateway, and Advanced Modem XD4. Our Gigabit x2 tier where availabile is supported by our XB8 Gateway. 

 

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Frequent Visitor

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8 Messages

13 days ago

I am told that if you have an XB8 gateway already, you will not be eligible for an XB10 upgrade.

8 Messages

What if you have an XB7? How do upgrades work? Do they offer it, or must you ask?

Sub sole, nihil novi est.

Official Employee

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1.5K Messages

Hi there, @eg7789 Thank you for reaching out to us on this forum! Since it's been a few days since you last posted, were you able to get your questions answered? If not please don't hesitate to reach back out so we can get your questions answered.-Richard

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Frequent Visitor

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14 Messages

@Logoner​ Well that is [Edited: "Language"] so I would have to downgrade or remove services to get it? LOL In any case I luv tech and will get this bad boi at some point rest assured despite any hoop fruit loops! Last I heard from mostly the Pilipino call centers who know nada was 1st 1/4 2025 but who knows all these roll outs if you recall historically akin to the XB8 were identical. Just brth pangs people...

I just emailed them here: svc-ecare_8@comcast.com

or

You also may call: 888...936....4968

 

(edited)

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