Xfinity wifi hotspot not turning off
I recently discovered that the xifinitywifi SSID is now being broadcast from my modem again. This was turned off months ago and now has been enabled again. I confirmed that it wasn't another house in my area by unplugging my modem and watching the hotspot disappear.
I have tried the APP, the Browser and the URL https://customer.xfinity.com/#/settings/security/hotspot
The app and the browser say "lets try that again" and I can never get to the hotspot section. The URL says that they couldn't access the data and to try again later. How in the world am I supposed to turn this off if every option to do so results in failure?