Xfinity support

Sometimes I'm only getting under 10mbs when testing gateway speed. Sometimes only zero.

Nothing works. Then randomly goes past 1000mbs.

I already swapped out my router to the newest version at the store.

Any ideas?

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EG

Expert

•

117.7K Messages

1 month ago

First. Please try starting here if you wish;

https://forums.xfinity.com/conversations/your-home-network/connection-troubleshooting-tips/602da777c5375f08cdea3db9

0

XfinityThomasA

Official Employee

•

3.4K Messages

29 days ago

Hello, user_3729bf! Thank you for joining the forums and reaching out to us here for internet troubleshooting support. And, thank you, @EG for sharing a helpful link with troubleshooting tips! Did you find the tips provided helpful, @user_3729bf?

0

Your Home Network

user_3729bf

Xfinity support

EG

XfinityThomasA

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