1 Message
Xfinity Support
I’ve been trying to cancel my Xfinity internet plan, but it seems nearly impossible. I’ve reached out via chat and phone, but it’s been really difficult to get in touch with a human. Now, my plan has been renewed, which I didn’t want.
XfinityDemitrius
Official Employee
•
1.8K Messages
4 months ago
Hey @user_97b6h5, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the recent interactions you have had getting in contact with us. I would be more than happy to offer my assistance looking into this further for you.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help review the account and options available.
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