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user_7e1rtk
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Sunday, July 7th, 2024 6:01 PM

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Xfinity support

My internet connection drops many times within an hour disrupting me while I am working or watching a video on my computer.

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Updated 

10 months ago

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EG

Expert

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110.1K Messages

10 months ago

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XfinityGabriel

Official Employee

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2.2K Messages

10 months ago

 

user_7e1rtk, Hi there! Thanks for taking the time to visit our forums page for help with the internet service connection concerns. I never like experiencing drops so I understand the importance of having your service working correctly while working or watching entertainment. Let's get this fixed. If you were to run an internet health test via the Xfinity app, what results does it pull for you?

 

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EG

Expert

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110.1K Messages

10 months ago

@user_7e1rtk 

Did you have a chance to see if any of those tips apply ?

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