U

Saturday, March 16th, 2024 9:57 PM

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Xfinity internet dropping

Greetings,

Our Xfinity internet is dropping several times per day, usually only for a few seconds. I have reset the modem and router several times but this does not remedy the issue. All ethernet cables seem to be intact and in good condition.  What could be causing this frustrating issue, and how can I remedy it?

Expert

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110.1K Messages

1 year ago

Official Employee

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2K Messages

1 year ago

 

user_287yt4 Did you get a chance to review the troubleshooting steps, @EG shared? 

 

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