Xfinity Gateway stops working for 1-10 minutes multiple times per day

Xfinity Gateway stops working for 1-10 minutes multiple times per day . This is not a WIFI problem. This is not a Xfinity network problem. This is a Xfinity Gateway problem that only started happening when Xfinity upgraded my service that required me to get a new gateway. As I work from home, and spend 100% of my time online, this is a serious problem for me.

When the problem happens, ALL devices in my home are affected -- both wifi and ethernet connected. The gateway's 2.4GHz and 5GHz wifi are fine. However, the gateway no longer responds to pings. The problem resolves itself (I do not need to restart the gateway). Here is an example of an outage -- on a laptop that is connected to the gateway over ethernet, I am pinging 8.8.8.8 to see if I can reach the internet. I am pinging 10.0.0.1 to see if I can reach the gateway on my LAN. Note that both pings stop working at 6:32am and start working again a little over 1 minute later. The typical outage time is ~5 minutes

Xfinity Gateway (10.0.0.1)

06:31:42.489362 64 bytes from 10.0.0.1: icmp_seq=27199 ttl=64 time=4.681 ms

06:31:47.502332 64 bytes from 10.0.0.1: icmp_seq=27200 ttl=64 time=7.213 ms

06:31:52.506920 64 bytes from 10.0.0.1: icmp_seq=27201 ttl=64 time=3.989 ms

06:31:57.518696 64 bytes from 10.0.0.1: icmp_seq=27202 ttl=64 time=6.468 ms

06:32:07.517658 Request timeout for icmp_seq 27203

06:32:12.527442 Request timeout for icmp_seq 27204

06:32:17.533710 Request timeout for icmp_seq 27205

06:32:22.539343 Request timeout for icmp_seq 27206

06:32:27.549942 Request timeout for icmp_seq 27207

06:32:32.556140 Request timeout for icmp_seq 27208

06:32:37.558008 Request timeout for icmp_seq 27209

06:32:42.561641 Request timeout for icmp_seq 27210

06:32:47.571776 Request timeout for icmp_seq 27211

06:32:52.575300 Request timeout for icmp_seq 27212

06:32:57.584399 Request timeout for icmp_seq 27213

06:33:02.591521 Request timeout for icmp_seq 27214

06:33:07.591987 Request timeout for icmp_seq 27215

06:33:12.592698 Request timeout for icmp_seq 27216

06:33:12.598384 64 bytes from 10.0.0.1: icmp_seq=27217 ttl=64 time=5.776 ms

06:33:17.607675 64 bytes from 10.0.0.1: icmp_seq=27218 ttl=64 time=5.285 ms

06:33:22.613813 64 bytes from 10.0.0.1: icmp_seq=27219 ttl=64 time=4.853 ms

06:33:27.622591 64 bytes from 10.0.0.1: icmp_seq=27220 ttl=64 time=6.682 ms

Google DNS Server (8.8.8.8)

06:31:42.514698 64 bytes from 8.8.8.8: icmp_seq=27204 ttl=115 time=25.394 ms

06:31:47.521140 64 bytes from 8.8.8.8: icmp_seq=27205 ttl=115 time=25.823 ms

06:31:52.525872 64 bytes from 8.8.8.8: icmp_seq=27206 ttl=115 time=20.522 ms

06:31:57.537834 64 bytes from 8.8.8.8: icmp_seq=27207 ttl=115 time=26.023 ms

06:32:07.522753 Request timeout for icmp_seq 27208

06:32:12.527605 Request timeout for icmp_seq 27209

06:32:17.533595 Request timeout for icmp_seq 27210

06:32:22.539236 Request timeout for icmp_seq 27211

06:32:27.549795 Request timeout for icmp_seq 27212

06:32:32.556273 Request timeout for icmp_seq 27213

06:32:37.558118 Request timeout for icmp_seq 27214

06:32:42.561428 Request timeout for icmp_seq 27215

06:32:47.571659 Request timeout for icmp_seq 27216

06:32:52.579810 Request timeout for icmp_seq 27217

06:32:57.584526 Request timeout for icmp_seq 27218

06:33:02.591704 Request timeout for icmp_seq 27219

06:33:07.595561 Request timeout for icmp_seq 27220

06:33:12.598541 Request timeout for icmp_seq 27221

06:33:12.644866 64 bytes from 8.8.8.8: icmp_seq=27222 ttl=115 time=44.023 ms

06:33:17.638011 64 bytes from 8.8.8.8: icmp_seq=27223 ttl=115 time=35.264 ms

06:33:22.633531 64 bytes from 8.8.8.8: icmp_seq=27224 ttl=115 time=27.756 ms

06:33:27.640320 64 bytes from 8.8.8.8: icmp_seq=27225 ttl=115 time=24.778 ms

06:33:32.639132 64 bytes from 8.8.8.8: icmp_seq=27226 ttl=115 time=21.246 ms