U

Visitor

 • 

1 Message

Thursday, May 8th, 2025 12:54 AM

Xfinity data

Service stopped working 

Expert

 • 

110.4K Messages

7 days ago

First. Check their site here for official info on any possible local outages;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

 • 

57 Messages

6 days ago

Greetings @user_9ia3k7,
As @EG mentioned, did you have a chance to take a look at the Xfinity status center website? I would also reccomend opting into our outage notifications so that you can be in the know. You can do this by texting start to 266278, this is a great way to stay informed.

It has been a while since you created this post, are your services working again? 

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