Greetings @user_9ia3k7, As @EG mentioned, did you have a chance to take a look at the Xfinity status center website? I would also reccomend opting into our outage notifications so that you can be in the know. You can do this by texting start to 266278, this is a great way to stay informed.
It has been a while since you created this post, are your services working again?
EG
Expert
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110.7K Messages
23 days ago
First. Check their site here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityJustinM
Official Employee
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70 Messages
22 days ago
Greetings @user_9ia3k7,
As @EG mentioned, did you have a chance to take a look at the Xfinity status center website? I would also reccomend opting into our outage notifications so that you can be in the know. You can do this by texting start to 266278, this is a great way to stay informed.
It has been a while since you created this post, are your services working again?
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